Privacy Policy

This Privacy Policy describes how Orda ("we", "us", or "our") collects, uses, and shares information when you use our platform and services.

Legal entity: Orda is operated by its registered business entity. Legal details will be updated after registration is completed.

1. Information We Collect

We may collect the following types of information:

• Account information: Phone number used for OTP-based login, and any profile details you provide (name, business name, role).
• Usage data: Information about how you interact with the platform, including posts created, searches performed, and features used.
• Device information: Device type, operating system, and app version for technical support and improvement purposes.
• Communications: Messages or feedback you send to us directly.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Orda platform.
• Authenticate your identity via OTP-based login.
• Display your posts and profile to relevant users within the platform.
• Respond to your support requests and communications.
• Understand usage patterns to improve our product.
• Comply with applicable legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Other platform users: Information you post publicly (such as load or vehicle listings) is visible to other users within the platform.
• Service providers: Third-party vendors who help us operate the platform (e.g., cloud hosting, OTP delivery, analytics). These providers are bound by confidentiality obligations.
• Legal compliance: When required by law or to protect the rights and safety of our users or the public.

4. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time through our account deletion page or by emailing us at support@meetorda.com.

5. Security

We take reasonable technical and organizational measures to protect your information. OTP-based authentication is used to verify users. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at support@meetorda.com.

7. Children

Orda is not intended for use by individuals under the age of 18. We do not knowingly collect information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes by updating the "last updated" date above and, where appropriate, via in-app notification.

9. Contact Us

For any privacy-related questions or requests, contact us at: support@meetorda.com